Terms and Conditions

Last Updated: August 23, 2025

 

1. AGREEMENT TO TERMS

 

These Terms and Conditions (the “Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Chiikawa Tribe, an individual business entity based in Hong Kong SAR (“we,” “us,” or “our”), concerning your access to and use of the http://103.11.100.16/~chiikawatr/ website (the “Website”). By accessing the Website, making a purchase, or using any of our services, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Website and you must discontinue use immediately.

 

2. PRODUCTS, PRICING, AND ORDERS

 
2.1 Placing Orders for Products

By placing an Order for Products through the Website, you warrant that you are legally capable of entering into binding contracts.

 
2.2 Your Information

If you wish to place an Order for Products available on the Website, you may be asked to supply certain information relevant to your Order, including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to third-party payment processors for purposes of facilitating the completion of your Order.

 
2.3 Pricing Policy

The prices displayed on the Website are in the currency specified and are subject to change without notice. We reserve the right to revise our prices at any time prior to accepting an Order.

 

2.4 Payments

Payment can be made through the various payment methods we have available, such as Visa, MasterCard, American Express cards, or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your Order.

 

2.5 Order Cancellation

We reserve the right to refuse or cancel your Order at any time for certain reasons, including but not limited to:

  • Products availability

  • Errors in the description or prices for Products

  • Errors in your Order

We also reserve the right to refuse or cancel your Order if fraud or an unauthorized or illegal transaction is suspected.

 

2.6 Your Order Cancellation Rights

Any Products you purchase can only be returned or refunded in accordance with these Terms and Conditions.

 

2.7 Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Products on the Website. The Products available on our Website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding our Products on the Website and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

 

2.8 Promotions

Any Promotions made available through the Website may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

 

3. INTELLECTUAL PROPERTY RIGHTS

 

The Website, including its source code, databases, functionality, software, website designs, and graphics (“Our Intellectual Property”), is our proprietary property and is protected by copyright and trademark laws.

The images, text, and descriptions of products on the Website are provided solely for informational and gallery purposes. We do not claim ownership of this content. All intellectual property rights in the content provided, including images, text, and other materials related to the plush toys and their associated brands, are the exclusive property of their respective owners, licensors, or manufacturers. This Website is not affiliated with, endorsed, or sponsored by the original creators of the content displayed. Our use of this third-party content is not authorized by the owners and is provided under the legal principle of fair use for purposes such as commentary and fan-based content.

 

4. PROHIBITED ACTIVITIES AND USER CONDUCT

 

The Website is intended solely for personal, non-commercial use. As a user, you agree not to engage in any prohibited activities. Prohibited activities include, but are not limited to :

  • Using the Website for any fraudulent, illegal, or unauthorized purpose.

  • Engaging in spamming, hacking, or introducing viruses, malware, or other harmful code to the Website.

  • Harassing, stalking, or otherwise violating the legal rights of others.

  • Attempting to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website for a commercial purpose without our express written consent.

  • Violating any applicable laws or regulations in Hong Kong SAR or elsewhere.

You acknowledge that Chiikawa Tribe does not allow for user accounts, user-generated content, or any form of public posting (e.g., reviews or comments). Any unsolicited feedback, suggestions, or ideas that you submit to us will be deemed non-confidential and non-proprietary. You agree that any such submissions are not subject to compensation or credit of any kind, and we are free to use them without any obligation to you.

 

5. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

 

THE WEBSITE AND ALL PRODUCTS SOLD THROUGH IT ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE WEBSITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

You agree that your sole remedy for any dissatisfaction with the Website or our products is to stop using the Website.

 

6. DISPUTE RESOLUTION AND GOVERNING LAW

 

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (SAR). You agree that any legal action or proceeding arising from your use of the Website will be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

For any disputes, you agree to first contact us via email to seek an informal resolution. 

 

7. CHANGES TO THESE TERMS

 

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. The “Last Updated” date at the top of these Terms will be updated to reflect any changes. You waive any right to receive specific notice for each such change or modification. Your continued use of the Website after such modifications will constitute your acknowledgment and acceptance of the new Terms.

 

8. MISCELLANEOUS

 

These Terms, together with any operating rules or policies posted by us on the Website, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law.

 

9. CONTACT US

 

If you have any questions or concerns regarding these Terms and Conditions, you can contact us via email.